FAQ
AVIE is designed to help families or individuals who are either in immediate crisis or looking for support to improve their health and prolong independence.
We’re well suited for any family that is concerned about their loved one’s well being, feels overwhelmed by the day-to-day, wants to provide better care, or is seeking more space for a loving relationship can benefit from our support.
Supporting an aging or vulnerable loved one becomes a significant life role, much like the role of becoming a parent. AVIE exists to help you navigate and succeed in this role. We offer guidance and support, information and education, and in-home care, sharing the responsibility with families. We also bring a whole person approach across physical, mental, social and emotional, customizing support for each individual.
Every family or individual is carefully matched with an experienced AVIE Partner who delivers personalized programs and serves as a trusted guide to:
By engaging with Avie Care, the Provider agrees not to directly or indirectly circumvent Avie Care by soliciting, contracting with, or providing services to any client, family, or referral source introduced by Avie Care, except through Avie Care, during the term of the Provider’s engagement and for a period of twelve (12) months following termination of such engagement, for any reason.
The Provider acknowledges that Avie Care invests significant time, resources, and goodwill in client relationships, and that any breach of this provision would cause material and irreparable harm to Avie Care. Accordingly, Avie Care shall be entitled to pursue all available remedies under applicable law, including injunctive relief, monetary damages, and recovery of reasonable attorneys’ fees and costs, to the extent permitted by law.
This provision shall survive the termination of the Provider’s engagement with Avie Care.
By accessing Avie Care’s website, engaging Avie Care for services, accepting referrals, or providing services to Avie Care clients, you agree to be bound by these Terms & Conditions, including all policies incorporated by reference.
Avie Care provides care management, care coordination, referral facilitation, and related support services. Avie Care does not provide medical care and does not replace licensed medical providers.
All providers, contractors, and referral partners engaging with Avie Care are subject to Avie Care’s Provider Engagement & Client Protection Policy, which is incorporated herein by reference. This policy governs non-circumvention, exclusivity, and restrictions on direct engagement with Avie Care clients introduced through Avie Care.
Clients agree that services facilitated through Avie Care are governed by Avie Care’s policies and pricing structure. Clients may not directly engage providers introduced by Avie Care outside of Avie Care during the term of engagement and for twelve (12) months following termination, except with Avie Care’s written consent.
Fees for services facilitated by Avie Care are communicated prior to engagement. Payment terms may vary by service type. Failure to remit payment as agreed may result in suspension or termination of services.
To the fullest extent permitted by law, Avie Care shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of its services or website.
You agree to indemnify and hold harmless Avie Care, its officers, contractors, and affiliates from any claims arising out of your breach of these Terms or misuse of services.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Avie Care reserves the right to update or modify these Terms at any time. Continued use of the website or services constitutes acceptance of the revised Terms.
For questions regarding these Terms, please contact:
hello@aviecare.com
Yes. We believe that consistent, trusted relationships are at the core of good support and care, so we match one partner to a family or individual.
We’re committed to your fulfillment. In the very rare case we would happily reassess and find you and your family a better match.
We understand how difficult these discussions can be for families. AVIE Partners are trained in mediation and approach each family’s situation uniquely to ensure that loved ones feel respected, comforted, and empowered in the decision to work with us.
Based on where your parent or loved one is at, we provide tailored conversational training so you can help them openly consider new options such as AVIE.
Yes, your AVIE partner can help you find the right match for you or your loved one. We invest time to understand what matters most. We know this is someone new coming into your home and into your life, which is why we prioritize finding someone you or your loved one can build a trusted relationship with.
AVIE Partners update families regularly to make sure they stay in the loop. We do our best to modify our communication approach to work for each family, whether that’s through text, email, or voice messages.
Our monthly baseline subscriptions include basic coaching, advocacy, and coordination of services, starting at $79/month.
Personalized programs can be added at an additional cost (Improve Nutrition and Fitness, Enhance Brain Health & Memory, Improve Family Dynamics, Navigating Tough Choices).
Speak with us to explore what’s best for your family.
At the moment we’re private pay. We will happily provide a superbill for reimbursement with your insurer.
Yes you can. AVIE Partners provide advocacy, coaching, and coordination of services that support families whether their loved one needs in-home support or not.
Our programs are designed with leading experts to create the most benefit for the least amount of hardship. Your AVIE Partner will offer programs for your situation, and be an ally in accountability to create lasting results.
Our personalized programs help:
In-home care is typically recommended for people that need help maintaining their Activities of Daily Living (ADL) and would like attentive care at home. In-home care may be part time or full time depending on the person’s level of need. Your AVIE Partner can help you decide if this is something that your family may need.
Yes, we can support you!